Please read these Terms and Conditions carefully before registering or playing at Spielbank Hohensyburg. By creating an account and using our services, you fully agree to these rules.
1. General Information
Spielbank Hohensyburg is the online platform of the renowned casino in Dortmund, Germany. We offer slots, table games, and live casino entertainment to players who are 18 years and older.
The operator is fully licensed and regulated in accordance with German gaming laws. All games use certified Random Number Generators (RNG) for fair play.
2. Player Eligibility
- You must be at least 18 years old (or the legal age in your jurisdiction).
- You must be a resident of Germany or another permitted country.
- You may only have one account per person, household, IP address, and payment method.
- Players with gambling restrictions or self-exclusion status are not allowed to register.
3. Account Registration and Verification
All players must provide accurate personal information during registration. We reserve the right to verify your identity (KYC) at any time.
Failure to provide correct information or pass verification may result in account suspension and forfeiture of winnings.
4. Bonuses and Promotions
- All Spielbank Hohensyburg Bonus offers have specific terms (wagering requirements, validity period, eligible games).
- Bonus abuse, multiple account creation, or fraudulent activity will lead to bonus removal and possible account closure.
- Free spins winnings are credited as bonus funds and subject to wagering.
Full bonus terms are available on each promotion page.
5. Deposits and Withdrawals
- Minimum deposit is €20.
- Accepted payment methods include PayPal, bank transfer, credit/debit cards, and other trusted German options.
- Withdrawals are processed within 24–72 hours after approval.
- Before the first withdrawal, full account verification is required.
- All withdrawals are subject to anti-money laundering checks.
6. Games and Fair Play
- All games are independently tested and certified.
- You play at your own risk. Spielbank Hohensyburg does not guarantee wins.
- We prohibit the use of bots, scripts, or any unfair advantage software.
7. Responsible Gaming
We are committed to safe gambling. You can set:
- Deposit limits
- Loss limits
- Session time limits
- Self-exclusion (temporary or permanent)
If you feel you need help, please contact our support or visit responsible gaming organizations (e.g. Bundeszentrale für gesundheitliche Aufklärung).
8. Privacy and Data Protection
Your personal data is protected in accordance with the DSGVO (GDPR). We never sell your data to third parties. Full details are in our Privacy Policy.
9. Account Closure and Termination
You may close your account at any time. We may suspend or terminate accounts for violation of these terms, suspicious activity, or legal requirements.
10. Limitation of Liability
Spielbank Hohensyburg is not liable for:
- Technical issues outside our control
- Losses caused by your own gambling
- Any indirect or consequential damages
Maximum liability is limited to the balance in your account at the time of the incident.
11. Changes to Terms
We may update these Terms and Conditions. Continued use of the platform after changes means you accept the new version. We recommend checking this page regularly.
12. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany. Any disputes shall be subject to the jurisdiction of German courts.